Employee Voice - "You Said, We DId"
In the modern business environment, organizations become successful when they harness human potential. Without strong mechanisms for employee voice, it is impossible to do this effectively. As defined by Boxall and Purcell (2003): ‘Employee voice is the term increasingly used to cover a whole variety of processes and structures which enable, and sometimes empower employees, directly and indirectly, to contribute to decision-making in the firm.’ There are two types of employee voice, both of which are important for sustainable success. The first occurs when, facing dissatisfaction in the workplace, employee voice their concerns openly and honestly rather than leaving the organization, which refers as involvements. The second is about decision-making or participative management: which referred to the extent to which employees have input into the decision-making process. Practicing good and effective employee voice strategy provide several benefits to the organization. Effect...